but we used this phone number Tel No. 00 49 941 52344 and paid by card for Partner Plus (has to be this one I understand if you are resident outside of Germany)
At first we got an answerphone, and I am told had we left name and number they would have got back to us, but after a couple of attempts we got through to a person, she spoke enough English to ask us to hold for a moment before she put us onto Barbara who spoke very good English. I understand there are several staff members in that office who do speak good English and are willing to answer any questions you may have.
We chose ADAC because at less than 100 euros they are good value for the service they offer (including repatriating our large twin axle caravan if or when we take that abroad this year) and they appear to have a good reputation for service etc.
Source: http://snowheads.com/ski-forum/viewtopic.php?p=2189085
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